Welcome to our Privacy Policy

Your privacy is critically important to us.

Joyology is located at:

Joyology
26550 Liberal St, Center Line
48015– MI , United States
586-838-1010

It is Joyology‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Joyology (hereinafter, “us”, “we”, or “Joyology“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Joyology collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Joyology‘s purpose in collecting non-personally identifying information is to better understand how Joyology‘s visitors use its website. From time to time, Joyology may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Joyology also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://Joyology blog posts. Joyology only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Joyology‘s websites choose to interact with Joyology in ways that require Joyology to gather personally-identifying information. The amount and type of information that Joyology gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Joyology to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We implement technical safeguards including data minimization and masking techniques to limit the exposure of personally identifiable information during automated data processing. When personal information is processed by our AI-powered systems (described below), contact details such as email addresses, phone numbers, and dates of birth are automatically masked or redacted before being transmitted to third-party service providers. Access to our internal systems is restricted to authenticated, authorized users.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Joyology and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Joyology uses Google Ads for remarketing

Joyology uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Joyology uses Google Analytics 4 and Google Signals

We use Google Analytics 4 to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Google Signals We have enabled Google Signals in Google Analytics. This allows Google to collect data on your traffic in addition to data collected through a standard Google Analytics implementation in order to provide additional features like cross-device audiences and insights into demographics and interests.

When you visit our site, Google Analytics may associate the visitation information it collects from our site and/or apps with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include your location, search history, YouTube history, and data from sites that partner with Google. This is used to provide aggregated and anonymized insights into your cross-device behaviors.

Your Privacy Choices

• You can access and delete data associated with your Google Account via My Activity.

• You can opt-out of Google Analytics tracking entirely by installing the Google Analytics Opt-out Browser Add-on.

• Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Protection of Certain Personally-Identifying Information

Joyology discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, affiliated organizations, and third-party technology service providers (including artificial intelligence and cloud computing providers) that (i) need to know that information in order to process it on Joyology’s behalf or to provide services available at Joyology’s website and internal business operations, and (ii) that have agreed not to disclose it to others or use it for purposes unrelated to providing services to Joyology.Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Joyology‘s website, you consent to the transfer of such information to them. Joyology will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Joyology discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Joyology believes in good faith that disclosure is reasonably necessary to protect the property or rights of Joyology, third parties or the public at large.

If you are a registered user of http://Joyology and have supplied your email address, Joyology may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Joyology and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Joyology takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Joyology may collect statistics about the behavior of visitors to its website. Joyology may display this information publicly or provide it to others. However, Joyology does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Joyology uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Joyology uses cookies to help Joyology identify and track visitors, their usage of http://Joyology, and their website access preferences. Joyology visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Joyology‘s websites, with the drawback that certain features of Joyology‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Joyology‘s use of cookies.

E-commerce

Those who engage in transactions with Joyology – by purchasing Joyology‘s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Joyology collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Joyology. Joyology does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

AI-Powered Services and Data Processing

Joyology uses artificial intelligence (AI) technology to support internal business analytics, including sales analysis, inventory management, and customer trend reporting. These AI-powered tools help our team make informed business decisions and improve the services we offer.

How AI Processes Data. Our AI systems analyze aggregated and de-identified sales, inventory, and operational data from our point-of-sale systems. When queries involve customer-related data, personally identifiable information — including names, email addresses, phone numbers, and dates of birth — is automatically masked or redacted before being transmitted to our AI service providers. This means our AI providers do not receive your full contact details or other sensitive personal information.

Third-Party AI Providers. We use Anthropic, LLC as our AI service provider. Anthropic processes data on our behalf subject to their data use policies, which prohibit the use of our data to train their AI models. We do not permit our AI providers to retain, sell, or share your personal information for any purpose other than providing services to Joyology.

Data Minimization. We apply data minimization principles to our AI processing. Our systems are designed to work with aggregated statistics and masked identifiers wherever possible, limiting the transmission of personally identifiable information to third-party processors. Customer names are reduced to initials, contact information is fully masked, and dates of birth are limited to birth year only.

No Automated Decision-Making. Our AI tools are used for analytics and reporting purposes only. We do not use AI to make automated decisions that produce legal effects or similarly significant effects on any individual customer.

Cannabis Customer and Patient Data

As a licensed cannabis retailer in the State of Michigan, Joyology collects and maintains certain customer information as required by state law and our point-of-sale operations. This may include your name, date of birth, contact information, purchase history, and customer type (medical or recreational).

Medical Patient Information. If you are a registered medical marijuana patient, we may collect and store information related to your patient status as required to verify your eligibility and comply with Michigan Cannabis Regulatory Agency (CRA) regulations. We treat medical patient status as sensitive information and apply additional safeguards to its handling, including masking this information before any transmission to third-party service providers.

Regulatory Compliance. We report required sales and inventory data to Michigan’s statewide monitoring system (Metrc) as required by law. Customer personally identifiable information is not included in these regulatory reports except as specifically required by the Michigan Cannabis Regulatory Agency.

Data Retention. Customer records are retained for as long as necessary to fulfill the purposes for which they were collected, comply with applicable legal and regulatory requirements, and support our legitimate business operations. You may request information about the data we hold about you by contacting us at the address listed at the top of this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Joyology may change its Privacy Policy from time to time, and in Joyology’s sole discretion. Joyology encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

This Privacy Policy was last updated on March 30, 2026, to include disclosures regarding AI-powered data processing and cannabis customer data handling.